Where is the Touch ID sensor?
If you want to unlock your iPhone, iPad, or iPod Touch without Siri or iTunes, you can apply this iOS unlock tool - EaseUS MobiUnlock to do it. With its 'Unlock iPhone' feature, you can remove the lock screen password, Touch ID and Face ID you set. Like using iTunes, you also need to remember the Apple ID and password originally used on the device.
The Touch ID sensor is either in the Home button or—on iPad Air (4th generation)—the top button. When you follow the steps below, the onscreen instructions will tell you which button to use.
Follow these steps. Try using Touch ID after each step:
- Make sure that you have the latest version of iOS or iPadOS.
- Make sure that your fingers and the Touch ID sensor are clean and dry.* For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris.
- Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
- If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring.
- Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints.
- Try enrolling a different finger.
Reboot Your iPhone. The first solution does not require too much. It does not, when I turn the passcode off, it shuts down all of Touch ID. So when opening 1Password, it only allows for the typed password and not Touch ID. So for Touch ID to work, the password must be enabled. Turning off Touch ID for iPad unlock still requires the passcode to be in putted on wake. But I don't want there to be any unlock.
Still not working?
If the previous steps didn't help, you see 'Failed—unable to complete Touch ID setup', or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
1password Touch Id Not Showing Code
- You can't turn on Touch ID
- Touch ID is dimmed or grayed out
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
- You just restarted your device
- Your fingerprint isn't recognized five times in a row
- You haven't unlocked your device in more than 48 hours
- You just enrolled or deleted fingerprints
- You're trying to open Touch ID & Passcode in the Settings menu
- You used Emergency SOS.
1password Touch Id Not Showing
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.